The agreement for using Udapt

1 Who we are and these terms

Udapt is provided by iSafeNet (“we”, “us”), based in the United Kingdom. You can contact us at info@isafenet.app.

These terms are the agreement between you and us for using Udapt on iPhone, iPad and Apple Watch. By downloading or using Udapt you accept them. Please read sections 3, 4 and 12 in particular: they explain what Udapt is not, the risks of exercise and the limits of our responsibility. If you don't agree, don't use Udapt.

2 The service

Udapt reads data from Apple Health (or a morning check-in) and produces a daily training and food plan on your device, with a plain-English reason for each change. It is a consumer wellness app for your personal, non-commercial use, with an optional Apple Watch app and widgets.

3 Udapt is not a professional

Udapt is software. It is not a personal trainer, coach, physiotherapist, doctor, nurse or registered dietitian, and nobody at Udapt acts as one for you. It does not assess you in person, watch your technique or know your full medical history.

Udapt is not a medical device. It does not diagnose, treat, cure or prevent any disease or condition, and it is not for medical emergencies. If you think you need urgent medical help, call your local emergency number (999 in the UK).

Its training and food suggestions are general guidance based on published research and the information you give it. They are not a substitute for advice from a qualified professional who knows you.

4 Exercise safety and your choices

• Check first. Talk to a doctor or physiotherapist before you start any exercise programme, change your diet significantly, or exercise with an injury, a health condition, a pregnancy or medicine that affects your heart rate or blood pressure.
• Answer the health check honestly and update it in Settings if anything changes. Udapt uses it to step back from planning your training when that's safer.
• Your choices are yours. Udapt may suggest a starting level, but you choose your level, your activities, your exercises and the weights you lift, and you can change them at any time. A suggestion is never an instruction, and you never have to do more than you're comfortable with.
• Stop if it hurts. Stop straight away and get medical advice if you feel pain, chest pain or tightness, dizziness, faintness, unusual breathlessness or an irregular heartbeat.
• Exercise has risks. All physical activity carries some risk of injury, and in rare cases serious harm, even when it is done carefully. Learn new exercises with a qualified instructor if you can, and use equipment that is safe and suitable.
• Food targets are estimates. Calorie and nutrient figures are estimates, not a prescription. Speak to your doctor or a registered dietitian before following a calorie target if you have, or have had, an eating disorder, diabetes or another condition affected by diet.

This section explains the risks so you can make informed choices. It does not remove our responsibility where we have been negligent (see section 12).

5 Where exercises, plans and food data come from

• Exercises: Udapt did not create the exercises it shows. Their photos and instructions come from free-exercise-db, a public-domain collection, and are credited in the app.
• Plans: Udapt's rules follow published research and guidance, each listed with its source on The science page. The run/walk plan follows the structure of the NHS Couch to 5K plan; Udapt is not connected with or endorsed by the NHS or any other body whose guidance it cites.
• Food data: the bundled food database draws on USDA FoodData Central, UK CoFID, ANSES-CIQUAL and the Australian Food Composition Database, each under its own open licence (see Settings › About). Barcode lookups use Open Food Facts. We can't guarantee the accuracy of data supplied by these third parties, so check labels where it matters to you.

6 Age

Udapt is for people aged 18 and over. When you first open it, Udapt asks “Are you 18 or older?”, and you must answer Yes to use it. If you are under 18, do not use Udapt. If the date of birth saved in Udapt shows that you are under 18, Udapt does not read Apple Health or show a plan; you can still delete what Udapt saved on your iPhone and manage or cancel a subscription.

7 Subscriptions, cancelling and refunds

Udapt is offered as an auto-renewing subscription, billed and managed entirely through your Apple Account and the App Store:

• Prices shown are for the United Kingdom and include VAT. In other countries and regions the App Store charges the local price, shown to you before you confirm any purchase.
• Payment is taken by Apple when you confirm the purchase, or when a free trial ends. Your subscription renews automatically at the same price unless you turn off auto-renew at least 24 hours before the end of the current period.
• Cancel any time in your device's Settings › [your name] › Subscriptions. Cancelling stops future renewals, and you keep access until the end of the period you've paid for.
• Refunds: because Apple takes the payment, refunds are requested from Apple at reportaproblem.apple.com and handled under Apple's policy. This doesn't affect your legal rights (section 11), including your right to a remedy if Udapt is faulty.

8 Your health data

See our Privacy Policy for what Udapt reads, writes and stores. In short: your data stays on your device and in Apple Health, with one disclosed exception for barcode scanning.

9 Your licence and acceptable use

We give you a personal, non-transferable licence to use Udapt on Apple devices you own or control, as allowed by the App Store's Usage Rules. Don't copy, modify, reverse-engineer or decompile Udapt except where the law allows it, and don't use it in a way that breaks the law.

10 Intellectual property

Udapt, its design, text and code belong to us or our licensors. Using the app doesn't give you ownership of any of it. If anyone claims that Udapt, or your use of it, infringes their intellectual property, we, not Apple, are responsible for investigating, defending and settling that claim.

11 Your legal rights

If you are a consumer in the UK, the Consumer Rights Act 2015 says Udapt must be of satisfactory quality, fit for purpose and as described, and that we must provide it with reasonable care and skill. If it isn't, you may be entitled to a repair or replacement, or to some or all of your money back. If faulty digital content we supply damages your device or other content, and we didn't use reasonable care and skill, we will repair the damage or compensate you. Citizens Advice can explain your rights. Nothing in these terms affects these rights, or any rights you have under the law of the country you live in.

Within those rights, we don't promise that Udapt will always be available or free of errors, or that any training, food or readiness figure will suit your individual circumstances. Those figures are estimates.

12 Our responsibility to you

• What we don't exclude. Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for breach of your rights under the Consumer Rights Act 2015, or for anything else the law doesn't allow us to limit.
• Foreseeable loss. If we break these terms or fail to use reasonable care and skill, we are responsible for loss or damage you suffer that is a foreseeable result. We are not responsible for loss or damage that isn't foreseeable.
• Personal use only. Udapt is for personal use. We are not responsible for any loss of profit, business or business opportunity.
• Things outside our control. We are not responsible for loss caused by events outside our reasonable control, by information you gave Udapt that was wrong (for example, health check answers), or by your choice to carry on after the app or a professional told you to stop. Where your own actions contributed to a loss, our responsibility is reduced to match.
• Limit. Apart from the matters in the first point, our total liability to you for all claims relating to Udapt is limited to the greater of £100 or the amount you paid for Udapt in the 12 months before the claim arose.

13 Ending this agreement

You can stop at any time by cancelling your subscription and deleting the app; Settings › Delete all my data removes what Udapt has stored. We may suspend or end your use of Udapt if you seriously break these terms. If we decide to stop offering Udapt, we will give you reasonable notice where we can, and you can ask Apple for a refund of any period you've paid for but won't be able to use.

14 Changes to Udapt and these terms

We update Udapt to improve it, keep it safe and follow the law and new research. We may change these terms for the same reasons. If a change significantly affects you, we will tell you in the app or the App Store release notes at least 30 days before it takes effect, unless the law or a safety reason needs it sooner. If you don't accept a change, you can cancel your subscription before it takes effect. The date at the top of this page shows when these terms last changed.

15 Apple

These terms are between you and us only, not with Apple. We, not Apple, are solely responsible for Udapt and its content. Apple has no obligation to provide any maintenance or support for Udapt. If Udapt fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) to you; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to Udapt. Apple is not responsible for addressing any claims by you or any third party relating to Udapt, including product liability claims, claims that Udapt fails to conform to legal or regulatory requirements, and claims under consumer protection, privacy or similar laws.

You confirm that you are not located in a country subject to a US Government embargo or designated as a “terrorist supporting” country, and that you are not on any US Government list of prohibited or restricted parties. You must also comply with any third-party terms that apply when using Udapt, such as your mobile network's.

Apple and Apple's subsidiaries are third-party beneficiaries of these terms, and once you accept them, Apple has the right to enforce them against you as a third-party beneficiary.

16 Other important terms

• Apart from Apple (section 15), nobody else has any right to enforce these terms.
• We may transfer this agreement to another organisation, but only if your rights under it are not reduced.
• If a court finds part of these terms unlawful, the rest stays in force.
• If we don't enforce a term straight away, we can still enforce it later.

17 Which laws apply and where you can bring a claim

These terms are governed by the law of England and Wales, and you can bring legal proceedings about Udapt in the courts of England and Wales. If you live in Scotland, you can bring proceedings in Scotland or in England and Wales; if you live in Northern Ireland, in Northern Ireland or in England and Wales.

If you live outside the UK, you keep the protection of any mandatory consumer laws of the country where you live, and you may be able to bring a claim in your local courts.

18 Complaints and contact

If you have a problem or a complaint, email info@isafenet.app and we will reply within 14 days.